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Privacy Policy

1. Introduction

TuneTech Suspension respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

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2. What Information We Collect

We may collect the following types of personal information:

  • Identity & Contact Information – Name, email address, phone number, and mailing address.

  • Transaction Information – Records of products purchased and payment details (processed securely via third-party payment providers).

  • Technical Data – IP addresses, browser type, and website usage analytics.

  • Communication Data – Emails, messages, and customer service inquiries.

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3. How We Collect Your Information

We collect personal information when you:

  • Visit and interact with our website.

  • Contact us via phone, email, or online forms.

  • Place an order through our website or in-store.

  • Subscribe to our newsletter or promotional materials.

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4. How We Use Your Information

Your information is used to:

  • Provide and manage our products and services.

  • Process and fulfil orders.

  • Respond to inquiries and provide customer support.

  • Improve website functionality and user experience.

  • Comply with Australian legal and regulatory obligations.

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5. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Service providers (e.g., payment processors, shipping companies) help us fulfil orders.

  • Legal authorities when required by law.

  • Marketing & analytics providers (e.g., Google Analytics) to improve our website.

All third parties must handle your information securely and comply with Australian privacy laws.

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6. Data Security & Storage

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. Your data is stored securely and only accessed by authorised personnel.

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7. Your Rights & Access to Information

Under the Privacy Act 1988 (Cth), you have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections if your information is inaccurate or outdated.

  • Opt out of marketing communications at any time.

To exercise your rights, please contact us at: info@tunetechsuspension.com.au

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8. Cookies & Online Tracking

Our website may use cookies to improve functionality and analyze user activity. You can disable cookies through your browser settings, but this may affect website performance.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review this policy periodically.

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